The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting Personal Connection Ltd’s terms and conditions. “Personal Connection Ltd”, “Company”, “Ourselves”, “We” and “Us” refers to our Company. “Party”, “Parties”, or “Us” refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of Company’s stated services/products, in accordance with and subject to prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company only use any information collected from individual customers on a need-to-know basis. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate unauthorised actions against computer systems and data with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. We will treat any personal information (which means data from which you can be identified, including your name, address, email address and the like) that you provide to us, or that we obtain from you, in accordance with the provisions of the Data Protection Act of 1998.

Client Records are regarded as confidential and therefore will not be divulged to any third party, other than our supplier(s) and, if legally required to do so, to the appropriate authorities. Clients have the right to request sight of and copies of any and all Client Records we keep, on the condition that we are given reasonable notice of such a request.

Where appropriate, we shall issue Clients with written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

We collect the following information: name and job title, email address, telephone number. We require this information for internal record keeping.

We use traffic log cookies to analyse data about webpage traffic for statistical analysis. These cookies do not give us access to your computer or any information about you. You can choose to accept or decline cookies.

Information Gathering And Dissemination

This website contains links to other external websites. Personal Connection Ltd is not responsible for the privacy practices or the content of such websites.

Names and addresses and contact details of individuals, businesses and organisations are collected through the emails you send us.

Disclaimer

Exclusions and Limitations

The information on this website is provided on an ‘as is’ basis. To the fullest extent permitted by law, Personal Connection Ltd:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

excludes all liability for damages arising out of or in connection with your use of this website. This includes without limitation: direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payments

Proposal and fees are valid for one month from date of issue. A proposal approval is required before work can start. A non-refundable deposit of 50% of the fee is requested on agreement to go ahead and full settlement is requested within 7 days of delivery. In the event of cancellation 14 days or less before the delivery date, 100% fee is required. All content remains the property of Personal Connection Ltd and may not be distributed in any form, including social media and blogging.

A notice of minimum 48 hours is required to change the date of workshops or speaker engagements to an alternative date. Alternative date is required within one month of date of issue.

Any services remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid 45 days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Termination of Agreements and Refunds Policy

Both the Client and Personal Connection Ltd have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered where a Service is deemed to have begun and is, for all intents and purposes, underway.

Availability

Redistribution or republication of any part of this website or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. Personal Connection Ltd. does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. Reproduction is prohibited, including blogging and all social media.

The content of this website is for general information only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, appearance and graphics. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. You may not create a link to this website from another website or document without Personal Connection Ltd’s prior written consent.

Internet copyright notice

This website and its content is copyright of Personal Connection Ltd 2017. All rights reserved. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.